POLICIES

CUSTOM ORDERS ARE NON REFUNDABLE 

You can return or exchange all in stock products within 14 days from the day of receipt if the following criteria are met:

• The hair has not been worn, damaged or removed from its original packaging

• The product has not been opened or used

How to return a product:

• Click on the return form below and complete all required sections

• Once your return is approved AND we have received the product, we will credit your account used for the original payment or ship out the replacement product

• YOURS Extension Co. is not responsible for shipping for returns or exchanges.